Service Request Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Your DetailsFields marked with * are mandatory.Name *FirstLastBusiness NameOpening Hours *Opening Hours must be between 8am – 3pm (Mon – Fri)Phone/Mobile *Email *Address (where unit is located) *Address Line 1CityState / Province / RegionPostal CodeProduct DetailsModel *(If Known)Serial Number *Date of Purchase *Invoice Number *Nature of Fault – Please be specific with details, otherwise this will delay your request. *Supporting Image Drag & Drop Files, Choose Files to Upload Is this claim part of the additional 2 year parts warranty?YesExtra Warranty Form Reference *I confirm that the unit is fully defrosted (Freezers only).YesI agree to pay the $249 call-out fee, which includes 30 minutes of technician time. Additional time is charged at $66 per 30 minutes. This fee applies only if the job is not covered under warranty. Prices include GST.* *Yes, I agree.I agree to be responsible for the costs incurred if the service is not covered under warranty per technician report and our terms and conditions.This fee is payable directly to the service technician at time of attendance.For dishwashers/glass washers, please upload a copy of your licensed plumber’s installation notice or notify us of the plumber’s name, installation date, invoice / certificate number.Submit Request