Hargrill Gas Service Request Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Your DetailsFields marked with * are mandatory.Name *FirstLastBusiness NameOpening Hours *The hours a staff member is available to meet our technician on premise. Opening Hours must be between 8am – 3pm (Mon – Fri).Phone/Mobile *Email *Address (where unit is located) *Address Line 1CityState / Province / RegionPostal CodeProduct DetailsModel *(If Known)Serial Number *Date of Purchase *Invoice Number *Date Of Installation *Certificate of Installation Number *Name of Installation Company *Nature of Fault – Please be specific with details, otherwise this will delay your request. *Supporting Image Drag & Drop Files, Choose Files to Upload Is your unit covered under a Return-to-Base warranty?YesNoThe Return-to-Base warranty applies to NOR-JC95, KAL-DH580, KAL-DH850, HAR-HDC120, HAR-HDS120, HAR-500H NSK-RT78LW, NSK-RT78LB, NSK-RTW120, NSK-CW160, NSK-CW200, NSK-V1200SS, NSK-V1200, NSK-V1500SS, NSK-V1500, NSK-V1800, NSK-V1800SS, NSK-V2000, NSK-V2000SS, NOR-SK25C And all Hargrill & Kalor countertop Cooking & Heating Products.Did you register for the additional 2-year parts warranty on this product? *YesNoExtra Warranty Form Reference *Warranty coverage for this appliance does not include faults arising from incorrect installation or commissioning. If our technician determines that the issue is due to installation or commissioning and not a fault with the unit or its components, a call-out fee and charges for time spent will apply. Payment must be made via credit card before the technician departs. If the owner is unavailable, a staff member must be present with the means to process payment. *Yes, I agree.Accounts Contact – Name *Person responsible for making payments on behalf of your company. Accounts Contact – Phone Number *Accounts Email *I agree to pay the $263 call-out fee, which includes 30 minutes of technician time. Additional time is charged at $70 per 30 minutes. This fee applies only if the job is not covered under warranty. Prices include GST.* *Yes, I agree.I agree to be responsible for the costs incurred if the service is not covered under warranty per technician report and our terms and conditions.By submitting this form, you acknowledge that payment is due directly to the technician at the time of the appointment. If you’ve nominated someone else as the bill payer, responsibility for ensuring payment is made still rests with you as the person submitting this request.Submit Request